About Lynx

Lynx is an API-connected healthcare payments, banking, and e-commerce platform that enables companies to embed customizable health-fintech solutions into their customer experience to improve affordability, drive health engagement, and enhance financial security.

Lynx is on a mission to close the gap between health and finance, helping consumers save for, afford, and pay for their healthcare.

Lynx was founded by experienced leaders from both healthcare and finance industries and is backed by prominent VC investors such as Flare Capital, Obvious Ventures, .406 Ventures, CVS Health Ventures, Frist Cressey, and McKesson Ventures.

At Lynx, we understand the profound impact that socioeconomic, racial, and gender inequalities have on health outcomes and we are committed to building a diverse team to make Lynx products accessible and valuable for those that need it most. To help us achieve our lofty goals, we’re on a mission to find the best and brightest people to join our team.

The Opportunity

We’re looking for an experienced and entrepreneurial E-commerce Product Manager to lead the strategy, development, and optimization of our e-commerce platform. You’ll own the product lifecycle from ideation to launch, working closely with design, engineering, marketing, operations, vendors, and customer success teams to deliver features that drive business growth and enhance the end-user experience.

This person will report directly to our Chief Product Officer and will be responsible for:

• Defining and executing the product roadmap for our e-commerce platform based on market trends, customer feedback, and company strategy.
• Working with engineers, developers, quality assurance, operations, and third party partners to ensure requirements are fully understood and that implementation plans match expectations
• Analyzing product performance, customer behavior, and key metrics to inform decision-making and drive conversion and utilization of the product.
• Serving as an e-commerce product evangelist and subject matter expert to the technical/developer community. Answering questions about our product and capabilities internally and externally.
• Translating user needs and business goals into detailed business requirements, user stories, and feature specifications.
• Conducting market and competitive research to ensure we remain ahead of industry trends and best practices.
• Partnering with marketing and sales teams to support product launches and customer onboarding.
• Acting as the voice of the customer, ensuring a best-in-class e-commerce experience across desktop and mobile.
• Managing the e-commerce P&L driving growth and efficiency through product decisions and platform strategies.

Qualifications and Experience

Our ideal candidate has:

• 3–5+ years of e-commerce product management experience, ideally in a startup or fast-paced tech environment.
• Proven experience with e-commerce platforms, digital storefronts, checkout flows, or related technologies.
• Strong understanding of product development lifecycle, agile methodologies, and user-centered design.
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.
• Experience using Atlassian suite of products including Jira, Aha, and others
• Bachelor’s degree or higher with an engineering or technical discipline
• You are a self-starter who is organized, detail oriented, takes initiative with minimal direction, and understands concepts quickly

Why you’ll love working at Lynx

• Competitive salary packages, equity, and performance bonuses
• A driven, optimistic, customer-focused, accountable, and collaborative culture
• Comprehensive medical, dental, vision and life insurance
• Unlimited vacation
• Paid parental leave for eligible employees
• 401(k) plan
• A flexible approach to remote and in-person work. For those that prefer an office setting, this role may be based in Boston. For those who prefer remote work we will accommodate you whenever possible

Interested? Let’s chat.