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Workplace People Service Lead



People & HR
Munich, Germany
Posted on Saturday, May 18, 2024

A career at Lilium is for those who want to do something extraordinary. We take pride in pushing the boundaries of engineering, technology and customer experience.

As part of a team, you will tackle challenges and deliver something that has never been done before. By joining Lilium you will have the opportunity to work with a world-class entrepreneurial team of more than 950 people who are as passionate about changing the world as you are.

You will always act with safety and integrity in mind and embody our core behaviors of efficient and positive collaboration, ownership of time, continuous improvements and, ultimately delivering results.

We thrive on diversity and creating an inclusive culture, with more than 50 nationalities currently working hard to bring our vision of a sustainable world to life.

Workplace People Service (Lead)

Your role:

As the Workplace Experience People Service Lead, you will provide a seamless support service to our employees and provide a full workplace experience to all departments within Lilium.

This role is dedicated to creating an environment where employees feel the engagement and connection to Liliums goals and values. The ideal colleague enjoys creating a positive work place environment and always stays service oriented. The wellbeing of our Lilians is a high priority.

In our HQ we have many initiatives such as free healthy food and drinks, free in-house gym and health days. You will be the first point of contact for all People Workplace related enquiries, ensuring that all employee queries and transactions are dealt with in an effective, friendly and timely manner.

Your Day to Day:

  • Oversee day-to-day office operations including but not limited to guest service areas and Reception, Canteen (which provides free food to our employees), Event & Conference management, Shuttle bus service and Parking.
  • Responsibility for desk-utilization and parking analysis and work closely with our Facility team.
  • Implement KPIs and own the budget management for Workplace Service.
  • Create and build key relationships with stakeholders across the organization and external partners.
  • Collaborate with cross-functional teams to align on workplace initiatives with company objectives.
  • Plan, execute, and monitor various events globally, set deadlines, budget, and quality standards and identify cost-saving opportunities and propose efficient resource allocation strategies.
  • Create and implement change management strategies, project documentation, communications, and plans.
  • Provide regular project updates, reports, and presentations to management and relevant stakeholders.
  • Lead vendor negotiations and contract renewals, ensuring budget compliance and adherence to procurement processes.
  • Foster a positive work environment, encourage collaboration, and maintain high engagement within the offices, the Workplace team, and the wider People team.
  • Adhoc projects assigned by management

Your Profile:

  • Minimum of 5 years of experience in an Office, Community or Event Manager environment or similar role, f.e. Hospitality area.
  • Highly service oriented and strong problem-solving skills.
  • Strong understanding of processes around service, maintenance, and office operations.
  • Excellent communication, and interpersonal skills.
  • Fluency in German and English is required.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Ability to adapt to changing priorities and work effectively in a fast-paced environment.


Want to know more? Then view our 'Why join Lilium' page!

Life at Lilium:

The wellbeing of our employees is a high priority. In our HQ we have many initiatives such as free healthy food and drinks, free in-house gym and health days. In remote offices we offer online opportunities to stay connected and develop yourself as well including our culture club, learning terminal, Employee Assistance Program and many more.

Lilium is an equal opportunity employer and welcomes applications from all qualified individuals regardless of ethnicity, sex, disability, religion/belief, sexual orientation or age.