Since you’ve landed on this page, you already know Hedvig is a mover and shaker in insurtech, and think you might have what it takes to join us. As the only loved insurance company in Sweden (in the world?), we’ve proven that it’s possible to disrupt an entire industry with people’s best interests at heart. We’ve been working hard since the very beginning to change an industry that is hard to love – to something at least likeable. At Hedvig, we believe the only way to do so is to work with loveable people.

What about the role?
Hedvig is looking for a CRM & Content Specialist to join our Growth Team. You will be crafting the messaging that reaches new and existing Hedvig members across digital touch-points on hedvig.com and in our customer lifecycle.

Your responsibility will be to grow our organic web traffic as well as engage members via our CRM channels. You will scale Hedvig’s content production and build user journeys across email, SMS, push and web. More specific, you’ll be delivering new content pieces from an idea to a final landing page or outgoing email.

If you have already shown tangible results in a prior role, this is a perfect opportunity to take the next step. You will be an instrumental part in Hedvig’s growth and vision to transform insurance from a must have, to a want to have product. We work in an open minded environment where everyones’ ideas and work is equally valued.

What will you do?

- Your key responsibility is crafting content and user journeys that drive traffic and sales across email, SMS, push and web

- You will, independently and together with the team, write and implement content in our CMS for web and CRM for email

- Plan, execute and follow up on SEO strategies (on- and off-page), together with our SEO Specialist

- Develop and improve content, campaigns and automations across CRM, together with our CRM Manager

- Work alongside designers and analysts to get imagery and video that enhances our content and carries out our CRO strategies

- Quality assurance of content in different platforms and act on issues that needs to be resolved

What about you?

- You are a great communicator and a good writer

- You’re a data driven storyteller and knows how to craft appealing content that balance sales and user experience across digital platforms

- You have been working in a CRM and email system before

- You have at least 1 year of experience in a similar role

- A technical interest and experience of using various analytic tools will help you succeed in this role

- Experience in building dynamic templates using Liquid is considered a plus

- You have a strong interest in understanding people and transform those insights into engaging content that drives traffic and sales

- You have experienced how structure in your work has helped you succeed

- Writing in Swedish, and good enough English, is a requirement

- The most important thing is not what you have done, but what you want to do. With the right personality, we can see you grow into this role

What about us?

As part of Hedvig, you quickly notice that "general truths" are not accepted without being questioned. We are an enthusiastic group of people who love to challenge each other to find the best way forward. We do not care who says something; we care about what is being said. We put a lot of effort into building a trusting culture where freedom, collective thinking, and individual ownership have center stage. We are not perfect–far from it – but we talk about and learn from our mistakes and imperfections to improve continuously. And we have a lot of fun along the way! As individuals, as a team, and as a company.

Come join the Hedvig team, including all our very loved office pups, in newly renovated offices in central Stockholm.