What You’ll Do:

Reporting to our Market Ops Leader, the Practice Manager will own daily management of their local team and geo, ensuring the execution that supports a wonderful team and patient experience.

Specifically, you will:

• Partner closely with local clinical leadership to support and grow the team.
• This includes the direct management of Health Advocates and Local Patient Support Associates providing regular coaching, collaborative problem solving and embodying a sense of servant leadership
• Oversee processes that support core activities and tight execution while also building and testing new processes and workflows that challenge the status quo and raise the bar
• Assume ownership of day-to-day clinic operations - examples include teammate scheduling & coordination, overseeing facilities and inventory management so our care teams have what they need for patient care, ensuring our mobile unit(s) are deployed effectively and well maintained. and success drivers for care team members
• Problem-solve both in the moment and for the future state, remaining ready to roll up your sleeves and dig into the details

We’d love to hear from you if you have the following:

• A successful Local Ops Leader has strong coaching skills and excitement around helping others build knowledge and expertise.
• You employ creative problem-solving skills — specifically, an ability to immerse yourself in the nitty gritty while organizing your work around a high-level vision.
• You stay close to the patient and team experience, understanding the nuanced needs of your local team and patients’ needs.
• You’re tenacious and positive, enthusiastic to continuously motivate yourself, and those you support, towards new standards of excellence.

This is an in-person role supporting the Greenville, North Carolina area.

COMPENSATION RANGE $70,000 - $80,000