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IT Data Systems Technician

Diamond Foundry

Diamond Foundry

IT
Quinta Normal, Santiago Metropolitan Region, Chile
Posted on Sep 28, 2023
Diamond Foundry Inc. is solving the thermal limitation at the foundation of today's most exciting tech industries -- AI & cloud compute, electric-car power electronics, and 5G/6G wireless. We have managed to produce the world's first single-crystal diamond wafers and are now on a mission to put a diamond behind every chip. We are the rare unicorn that has grown fast and profitably. We received $515m in funding and are executing a multi-$B expansion plan for one of the greenest forms of tech manufacturing: converting greenhouse gas into diamond wafers using zero-emission energy.
We are looking for an IT Data Systems Technician to help set up and support our Trujillo, Spain manufacturing location. This position will be focused on service desk, systems, and networking support, along with operating and implementing a set of security tools. Our manufacturing process is highly data-driven, and our IT equipment makes that possible by following the material from end to end. You'll be working with an experienced team of mechanical, electrical, metrology, and software engineers; both with the help of our US-based IT team, assisting engineers and pushing IT projects to completion. Your goal will be to achieve maximum efficiency in our IT services through supporting our users, endpoints, data systems, clear and intuitive procedures, and ensuring maximum automation of information systems while maintaining a high degree of security. This position will report to the Spain IT Manager and will be instrumental in bringing a new manufacturing site to life.

Responsibilities:

  • Working at our Trujillo, Spain location and providing remote support to other locations
  • Ensure IIoT equipment has as close to 100% uptime as possible
  • Configure and maintain infrastructure devices with security and redundancy top of the mind
  • Collaborating with end users for troubleshooting and technology rollouts
  • Organizing and maintaining documentation so others are able to understand and use it
  • Follow security standards and best practices for system management, data storage, transfer, and analysis
  • Vulnerability remediationSourcing system components from software and hardware vendors where appropriate
  • Administering a subset of software security toolsProvide Service Desk support

Requirements:

  • Associates degree in IT or similar discipline (Experience can be a substitute for formal education)
  • 3+ years of IT Networking experience or
  • 3+ years of IT Systems experience
  • Must be fluent in English and Spanish (German a plus)
  • Prefer enterprise IT experience
  • A qualified candidate will have a subset of these skills:
  • Microsoft technologies including Windows 10-11, Server 2016-2021
  • Basic UNIX/Linux sysadmin skills - Preferred
  • Google Workforce Productivity tools.
  • Layer 1 networking experience
  • Onprem server experience preferredStrong communication skills
  • Ability to work cross-functionally, building and maintaining trust with internal stakeholders
  • Resourceful, self-managed, detail-oriented, and can think on your feet
  • Problem solver and can easily find resolutions
  • A positive, patient, and empathetic attitude is very important
  • Team player, willing to assist wherever necessary
Diamond Foundry believes in supporting our employees from the workplace to their personal and home life. We provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Perks include employee discounts to VRAI and catered lunches for onsite staff. All benefits offered are available starting your first day.
Diamond Foundry is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor under federal, state or local law.