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Obvious Ventures is located in the heart of the Presidio in San Francisco. Our entrance is on Graham Street, just north of the SFFD Fire Station. When you see WWII ballistics and cannonballs, you’re in the right place. Walk through the double doors, turn right, and head to the end of the hall. Suite 120 is the last office on the left.

220 Halleck Street,
Suite 120 San Francisco,
CA 94129 USA

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Production Coordinator

Diamond Foundry

Diamond Foundry

Administration, Product
New York, NY, USA
Posted on Saturday, September 9, 2023
VRAI is one of the fastest-growing digital-first direct-to-consumer brands. Modernizing diamond jewelry through the exclusive use of sustainably created diamonds, VRAI has innovation, craftsmanship, and sustainability at the core of its products and values. A global business, VRAI has locations in Los Angeles, San Francisco, NY, Shanghai, Chicago, London, Madrid, and Copenhagen, with more locations on the horizon.
Under the direct supervision of the Senior Manager of Production, the Operations Coordinator position provides support for the Operations Department. This person thrives in a fast-paced environment, is proactive, a problem solver and very well organized.
They will assist the Operations Department with varying responsibilities i.e. Order processing, experience with FedEx & Shipstation shipping and logistics, processing Returns, Repairs, Inventory, Quality Control(QC), transfer orders, etc.
This position plays a key role in supporting VRAI initiatives, and our company's growth and continued success. Ease of communication, along with strong attention to detail, sharp computer skills, strong time management skills, and the ability to learn quickly are all desired qualities. Come join our fabulous team if you possess these skills.


  • Process and track orders
  • Assist with shipping coordination and logistics
  • Work closely with CX to provide clear communication and timely updates.
  • Assist as needed with daily operational activities.
  • Printing of all RFID tags
  • Tagging products before being sent to our showrooms.
  • Send and receive products from our headquarters and external partners while reconciling inventory within our inventory system.
  • Assist with photoshoots when necessary.
  • Assist with processing returns and repairs.
  • Verify and inspect loose diamonds.
  • Inspect and identify product repair issues and communicate with our internal teams and manufacturing vendors.
  • Managing office supplies and the maintenance of office equipment
  • Build/maintain community culture with the team, function as the ‘go-to’ or first line for inquiries.
  • Travel between showroom and vendors 10%


  • GIA certification preferred.
  • Quality control experience within the Jewelry industry
  • Experience dealing with FedEx shipping.
  • Must have operations/process experience.
  • Knowledge of NetSuite/ERP is a plus.
  • Excellent attention to detail, organizational and time-management skills
  • Fast and thorough problem solver with a can-do, positive attitude
  • A demonstrated ability to engage with and build productive relationships with people to achieve results
VRAI provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Additional Perks such as employee discounts are also available.
Some plans may not be available pending global locations however other options may be presented.
VRAI is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor under federal, state or local law.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
To find out more about VRAI check out: